Privacy Policy

Who we are

This website is operated by Fresh Off The Lot Window Tint (“Fresh Off The Lot”, “we”), an architectural window film business based in Palmdale, California. This policy explains what information we collect through this website, how we use it, and the choices you have. Questions can be sent to Fotlwindowtinting@gmail.com or (661) 268-9477.

Information we collect

We collect information you choose to give us and limited technical information needed to run the website.

• Contact details you provide, such as your name, email address and phone number.
• Project details you choose to share, such as your city or ZIP code, project address, property type, window details, goals, messages and photos.
• Communications with us by phone, text or email, including the content of those messages.
• Technical information your browser sends when you visit, such as IP address, browser and device type, pages requested and the time of the request.

How information is collected

Estimate requests are made through a form provided by TintWiz, which you can load on our Contact page or open directly on TintWiz. Information you enter there is submitted through TintWiz to Fresh Off The Lot.

Call, text and email links open your own phone or email app, and messages are handled by those services and ours. Technical information is received by the services that host and deliver this website.

How we use information

We use information to respond to your inquiry, discuss options, prepare estimates, schedule and carry out work you request, provide care and follow-up information, keep records of our communications, and keep the website working and secure.

Submitting an estimate request does not sign you up for marketing emails or text messages. If we ever offer marketing messages, we will ask for that permission separately.

Who we share information with

We share information only as needed to run our business and this website:

• TintWiz, which provides our estimate form and processes the information you submit through it.
• Website hosting and delivery providers, which process technical request information to deliver pages.
• Phone, text and email providers we and you use to communicate.
• Our website developer, Second Gen Digital, which maintains the website. Second Gen Digital does not operate this website or receive your estimate requests through it.
• Others when required by law, to protect rights or safety, or as part of a business transfer.

Advertising, analytics and sale of information

This website's own code does not run advertising pixels, marketing analytics or cross-site tracking tags. We do not sell personal information collected through this website or share it for cross-context behavioral advertising. If your browser sends a Global Privacy Control signal, we treat it as a request to opt out of any such sale or sharing. Third-party services you choose to use, such as TintWiz, Google or YouTube, have their own practices.

Cookies and browser storage

Our own site stores one item in your browser only if you make a choice about the embedded estimate form, and it never stores your contact details or messages. The TintWiz form may use its own cookies or storage once loaded. See our Cookie Policy for details.

How long we keep information

We keep inquiry and project information for as long as reasonably needed for the purposes above, such as responding to you, completing and supporting work, warranty or care questions, and our legal, tax and accounting obligations. Retention periods vary by the type of record. You can ask us about the information we hold about you.

Security

We use reasonable measures for a business of our size to protect information, and the website is served over encrypted connections. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please do not send sensitive information such as payment card or government ID numbers through the estimate form or by email.

Your choices and requests

You can ask to access, correct or delete personal information you have given us, or ask questions about this policy, by emailing Fotlwindowtinting@gmail.com or calling (661) 268-9477. Depending on where you live and the laws that apply, you may have additional rights; we will respond as required by applicable law. We may need to confirm details to identify your inquiry, and some information may need to be kept for legal or business reasons. We will not discriminate against you for making a request.

Children

This website is intended for property owners, managers and other adults planning window film work. It is not directed to children under 13, and we do not knowingly collect their personal information.

Changes to this policy

We may update this policy as our website or practices change. The effective date at the top of this page shows when it last changed; for material changes we will update this page before the change takes effect.